Welcome to our ABC translation services! Before using our services, please carefully read the following terms and conditions. By using our services, you agree to and accept the terms outlined below.
1. Service Content
We provide NAATI translation services, including document translation, website localization, etc. The specific services and scope will be based on the agreement between both parties.
2. Australian Government Policy Explanation
During the provision of translation services, we may refer to government policies or related regulations. Please note that all interpretations of government policies are subject to the final explanation by the government. Any explanations we provide are solely personal opinions and do not constitute legal advice. In case of any policy changes or discrepancies in interpretation, the final interpretation rights belong to the relevant government departments.
3. Time and Quotation
The time and quotation we provide are estimates. The actual completion time and service cost will be confirmed by our customer service team based on the actual situation. The final quotation and completion time will be subject to the detailed information provided by our customer service team.
4. Confidentiality Clause
We commit to keeping all your information strictly confidential during the translation process, unless required by law or you agree to provide the information to a third party. For more details, please refer to our customer privacy protection policy.
5. Quality Guarantee
We strive to provide high-quality translation services, and all translation projects are reviewed by professional translators. However, if the client has any concerns about the translation, they may request corrections within 7 days after service completion, and we will make efforts to assist with the revisions.
6. Payment and Refund Policy
Once the client confirms and pays for the service, it is considered that you have agreed to and authorized us to provide the relevant translation services. Due to the nature of translation services, once confirmed and executed, cancellations or refund requests will not be accepted.
7. Disclaimer
In some cases (such as force majeure or third-party interference), we may not be able to provide services on time. In such cases, we are not responsible for delays or non-completion of services. However, we will make efforts to resolve the situation and maintain communication with the client.
8. Modification and Termination of Services
We reserve the right to modify or suspend services at any time. If there are significant changes, we will notify the client in advance. The client may also terminate the services as needed, but must comply with our termination policy.
9. Applicable Law
These terms are governed by the laws of Australia. In case of any dispute, both parties should resolve the issue through negotiation. If negotiation fails, the dispute shall be submitted to a court within Australia for resolution.
欢迎使用我们澳洲ABC翻译公司的翻译服务！在您使用我们的服务前，请务必仔细阅读以下条款。通过使用我们的服务，您即表示同意并接受以下条款和条件。
1. 服务内容
我们提供的NAATI翻译服务包括文件翻译、网站本地化等。具体服务内容和范围以双方协议为准。
2. 澳洲政府政策解释
在提供翻译服务过程中，我们可能会涉及到政府政策或相关法规的解释。请注意，所有关于政府政策的解释以政府的最终解释为准。我们所提供的解释仅为个人观点，且不承担任何法律责任。若政策发生变化或解释上存在差异，最终解释权归相关政府部门所有。
3. 时间和报价
我们提供的时间和报价均为预估值，具体的完成时间和服务费用将由我们的客服团队根据实际情况确认。报价和完成时间的最终确认，以客服团队提供的详细信息为准。
4. 保密条款
我们承诺在翻译过程中对您的所有资料进行严格保密，除非法律要求或您同意提供资料给第三方，否则我们不会将您的资料泄露给任何无关人员。具体请参考我们的客户隐私保护条款
5. 质量保证
我们力求提供高质量的翻译服务，所有翻译项目都经过专业翻译人员审核。但若客户对翻译内容有疑虑，可在服务完成后的7 天内提出修正要求，我们将尽力协助修改。
6. 付款及退款政策
一旦客户确认并支付费用，视为您已同意并授权我们提供相关翻译服务。由于翻译服务的特殊性质，一经确认并开始执行，恕不接受取消或退款申请。
7. 免责条款
在某些情况下（如不可抗力因素、第三方干扰等），我们可能无法按时提供服务。在此情况下，我们不对延误或未能完成服务承担责任，但我们将尽力协商解决并与客户保持沟通。
8. 服务的修改与终止
我们有权随时修改或暂停服务，若有重大变更，我们将提前通知客户。客户亦可根据需求终止服务，但需遵循我们的终止政策。
9. 法律适用
本条款受澳大利亚法律的管辖。如有任何争议，双方应协商解决；若协商无果，争议应提交至澳洲境内法院解决。